Returns & Exchanges

We want you to feel confident and secure in your new footwear, which is why we offer a 30-day window for returns and exchanges on all unworn items. Please ensure your shoes are tried on a carpeted surface to prevent scuffs on the soles before deciding to keep them.

1

Initiate Your Request

Log into our returns portal with your order number and email address to select the items you wish to return or exchange.

2

Package with Care

Place the shoes back in their original branded box and protective dust bags, ensuring all tags remain attached and the packaging is securely sealed.

3

Ship It Back

Affix the prepaid shipping label provided by our portal to your package and drop it off at any authorized carrier location.

4

Inspection and Refund

Once our quality control team confirms the shoes are in pristine, unworn condition, we will process your refund or ship your new pair within 5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing